Skip to content

Welcome to the Furniture Care Hub, where we believe a little TLC goes a long way. We want your furniture to look fabulous and stand the test of time. With these tips you can keep your furniture in tip-top shape, so it’ll stick around for years. Whether it’s wood, metal, or upholstery, we’ve got the lowdown on how to pamper your pieces and keep them looking as good as the day they moved in. So go ahead, show your furniture some love.

Taking good care of your timber furniture with veneers will help keep it looking beautiful for years to come. Follow these simple steps to maintain its appearance and durability:

Caring for Timber and Timber Veneers

1. Regular Cleaning

  • Dusting: Use a soft, dry cloth to dust your furniture regularly. Avoid using rough or abrasive cloths that might scratch the surface.
  • Wiping: For routine cleaning, lightly dampen a soft cloth with water or a gentle, non-abrasive cleaner. Wipe the surface along the grain, then immediately dry with a clean cloth to prevent moisture damage.

2. Protect from Heat and Sunlight

  • Heat: Keep your furniture away from direct heat sources, like radiators or heating vents, as excessive heat can cause veneers to crack or warp.
  • Sunlight: Prolonged exposure to direct sunlight can fade the finish and color of your veneer. Position your furniture out of direct sunlight or use curtains and blinds to protect it.

3. Prevent Scratches

  • Use Coasters and Mats: Always use coasters under glasses and mugs, and place mats under hot dishes or serving trays to prevent heat damage and rings on the surface.
  • Protective Pads: Consider adding felt pads or rubber protectors under decorative items and lamps to avoid scratches.

4. Avoid Excessive Moisture

  • Spill Management: Immediately wipe up any spills to prevent water from seeping into the veneer and causing damage.
  • Humid Conditions: In particularly humid environments, use a dehumidifier to reduce the risk of warping or peeling.

5. Polish with Care

  • Polishing: If you like to polish your furniture, use a high-quality furniture polish designed for wood veneers. Apply it sparingly and buff with a soft cloth. Avoid silicone-based polishes, which can build up over time and leave a dull residue.

6. Handling and Moving

  • Lifting: When moving your furniture, always lift it instead of dragging it to avoid damage to the legs and joints.
  • Support: Be sure to support your furniture from underneath to prevent stress on the veneers.

7. Avoid Harsh Chemicals

  • Cleaning Products: Do not use harsh chemicals, solvents, or abrasive cleaners, as these can damage the veneer finish. Stick to products specifically designed for wood furniture care.

By following these care instructions, your timber veneer furniture will maintain its natural beauty for years to come.

Caring for Solid Timber

Solid timber furniture is a beautiful and durable investment that, with proper care, can last for generations. Follow these guidelines to keep your solid timber furniture looking its best:

1. Regular Cleaning

  • Dusting: Use a soft, dry cloth to dust your furniture regularly. A microfiber cloth is ideal as it attracts dust without scratching the surface.
  • Wiping: For deeper cleaning, use a damp cloth (not wet) with a mild soap solution. Wipe the surface gently, following the grain of the wood, and immediately dry with a clean cloth to prevent water spots or moisture damage.

2. Protect from Heat and Sunlight

  • Heat: Keep your furniture away from direct heat sources like radiators, fireplaces, or heating vents. Excessive heat can cause the wood to dry out, warp, or crack.
  • Sunlight: Prolonged exposure to direct sunlight can fade the wood and alter its color over time. Position your furniture out of direct sunlight or use curtains and blinds to shield it from UV rays.

3. Prevent Scratches and Marks

  • Use Coasters and Placemats: Always use coasters under glasses, mugs, and vases, and place mats under hot dishes or serving trays to prevent heat damage and rings on the wood.
  • Protective Pads: Attach felt pads under the legs of items placed on your furniture, such as lamps, decorative objects, or electronics, to avoid scratches.
  • Cutting Boards: When preparing food or serving meals, use a cutting board or protective surface to prevent knife marks or scratches.

4. Maintain Humidity Levels

  • Stable Environment: Wood naturally expands and contracts with changes in humidity. To minimize this movement, maintain a stable indoor humidity level between 40-60%. In very dry conditions, consider using a humidifier, and in humid conditions, a dehumidifier can help.
  • Avoid Moisture: Wipe up spills immediately to prevent water from penetrating the wood and causing stains or swelling.

5. Polishing and Finishing

  • Polishing: Depending on the finish of your timber furniture (e.g., oil, wax, lacquer), use a high-quality polish or oil specifically designed for that finish. Apply sparingly, following the grain of the wood, and buff with a soft cloth to restore shine and protect the surface.
  • Waxing: If your furniture is wax-finished, reapply wax once or twice a year to maintain its protective layer. Use a good quality furniture wax, apply it in thin layers, and buff it to a shine.

6. Handling and Moving

  • Lifting: When moving your furniture, always lift it rather than dragging it to prevent damage to the legs, joints, and floor.
  • Support: Support the furniture from the bottom and avoid carrying it by its top or edges, which could cause stress or cracks in the wood.

7. Avoid Harsh Chemicals

  • Cleaning Products: Avoid using harsh chemicals, solvents, or abrasive cleaners, as these can damage the wood's finish. Stick to mild, wood-safe cleaning products or solutions specifically designed for solid wood care.

By following these care instructions, your solid timber furniture will continue to be a stunning and functional part of your home for many years to come.

Caring for PU/Vegan Leather

Polyurethane (PU) upholstery is a durable, easy-to-clean material that offers a leather-like appearance without the high maintenance. To keep your PU furniture looking fresh and in top condition, follow these simple care guidelines:

1. Regular Cleaning

  • Dusting: Use a soft, dry cloth or a microfiber cloth to regularly dust your PU upholstery and keep it free from dirt and debris.
  • Wiping: For routine cleaning, wipe down the surface with a damp cloth (not soaking wet) and a mild soap solution. Avoid excessive water, and be sure to dry the surface immediately with a clean, dry cloth.

2. Stain Removal

  • Spills: Immediately blot any spills with a clean, absorbent cloth to prevent staining. Avoid rubbing, as this can spread the stain and push it deeper into the material.
  • Spot Cleaning: For tougher stains, use a mild detergent mixed with water. Dampen a cloth with the solution, gently dab the stained area, and then wipe with a clean, damp cloth to remove any soap residue. Always test a small, hidden area first to ensure the cleaner doesn’t affect the color.

3. Avoid Harsh Chemicals

  • Cleaning Products: Do not use harsh chemicals, solvents, bleach, or abrasive cleaners on your PU upholstery, as they can cause discoloration and damage the material. Stick to mild, water-based cleaners specifically designed for synthetic upholstery.

4. Protect from Heat and Sunlight

  • Heat: Keep your PU upholstery away from direct heat sources like radiators, heaters, and fireplaces, as excessive heat can cause the material to dry out and crack.
  • Sunlight: Prolonged exposure to direct sunlight can cause fading and discoloration. Position your furniture away from direct sunlight, or use curtains and blinds to protect it from UV rays.

5. Prevent Scratches and Damage

  • Sharp Objects: Avoid placing sharp or abrasive objects on the upholstery, as these can cause scratches or tears. Be mindful of things like pets’ claws, keys, and zippers.
  • Furniture Covers: Consider using protective covers when the furniture is not in use for extended periods, especially in households with pets or young children.

6. Conditioning (If Applicable)

  • Conditioning: Some PU materials may benefit from occasional conditioning to maintain their softness and prevent cracking. Use a conditioner specifically designed for PU upholstery, and follow the product instructions carefully. Always test in a small, inconspicuous area first.

7. Handling and Moving

  • Lifting: When moving your PU-upholstered furniture, always lift it rather than dragging it to avoid stretching or tearing the material.

By following these care instructions, your PU upholstery will stay looking sleek and stylish, providing you with long-lasting comfort and durability.

Caring for Leather

Caring for Marble

Sealed marble is a luxurious and durable material that can maintain its beauty with proper care. Follow these instructions to keep your sealed marble furniture looking pristine:

1. Regular Cleaning

  • Dusting: Use a soft, dry cloth or a microfiber cloth to regularly dust your marble surfaces. This helps prevent dirt and debris from scratching the finish.
  • Wiping: For everyday cleaning, use a damp cloth with a mild soap solution to gently wipe the marble. Avoid excessive moisture, and always dry the surface immediately with a clean, dry cloth to prevent water spots.

2. Protect from Stains

  • Spill Management: Quickly blot up any spills, especially those involving acidic substances like wine, coffee, citrus juice, or vinegar, which can damage the seal and stain the marble. Use a clean, absorbent cloth to blot the spill—avoid rubbing.
  • Sealing: While the seal provides protection, it’s still essential to clean up spills promptly to maintain the integrity of the marble.

3. Prevent Scratches and Damage

  • Avoid Abrasives: Never use abrasive cleaners, scouring pads, or rough sponges on marble, as these can scratch or dull the surface.
  • Protective Pads: Use coasters, placemats, or felt pads under objects like vases, glasses, or decorative items to prevent scratches and protect the finish.

4. Avoid Harsh Chemicals

  • Cleaning Products: Do not use harsh chemicals, acidic cleaners (like vinegar or lemon juice), or bleach on sealed marble, as these can break down the sealant and damage the marble. Stick to pH-neutral cleaners specifically designed for stone surfaces.
  • Polishing Products: If you choose to polish your marble, use a polish that is safe for sealed stone surfaces, and always follow the manufacturer’s instructions.

5. Temperature Control

  • Heat Resistance: Marble is heat-resistant, but it’s still a good idea to avoid placing hot items directly on the surface. Use trivets or heat pads to protect the sealant and the marble from thermal shock or discoloration.

6. Sealing Maintenance

  • Re-sealing: Over time, the seal on your marble surface may wear down. Depending on usage, you may need to reseal your marble every 6-12 months to maintain its protection. You can test if the marble needs resealing by placing a few drops of water on the surface—if the water beads up, the seal is intact; if it soaks in, it’s time to reseal.

7. Handling and Moving

  • Lifting: When moving marble furniture, always lift it rather than dragging it to avoid chipping or cracking the surface.

By following these care instructions, your sealed marble furniture will continue to add elegance and sophistication to your space for many years. Regular maintenance will ensure that the marble retains its shine, durability, and timeless beauty.

Caring for Travertine

Sealed travertine is a timeless and natural stone that brings warmth and character to any space. With the right care, your travertine furniture will stay beautiful for years to come. Follow these instructions to protect and maintain its finish:

1. Regular Cleaning

Dusting: Use a soft, dry cloth or microfiber cloth to regularly remove dust and debris. This helps prevent fine particles from dulling the surface over time.

Wiping: For daily cleaning, use a damp cloth with a small amount of mild, pH-neutral soap. Gently wipe the surface, then dry immediately with a soft, clean cloth to avoid water marks or residue.

2. Protect from Stains

Spill Management: Travertine is porous, even when sealed, so spills should be blotted (not wiped) quickly—especially acidic liquids like wine, coffee, juice, or vinegar. These can etch the stone and break down the sealant.

Sealing: The sealant provides a barrier against stains, but it isn’t foolproof. Prompt cleaning is still essential to maintain the stone’s natural beauty.

3. Prevent Scratches and Damage

Avoid Abrasives: Never use rough sponges, scouring pads, or abrasive cleaners. These can scratch or dull the surface and remove the protective seal.

Protective Pads: Always use coasters, placemats, felt pads, or soft mats under tableware, décor, and heavy objects to prevent scratching or pressure marks.

4. Avoid Harsh Chemicals

Cleaning Products: Do not use bleach, acidic cleaners, ammonia, vinegar, or lemon-based products on travertine. These can erode the sealant and permanently damage the stone.

Stone-Safe Products: Choose pH-balanced cleaners specifically made for natural stone surfaces. Avoid anything that promises a “deep clean” unless it's stone-approved.

5. Temperature Control

Heat Resistance: Travertine is heat-tolerant, but direct contact with hot items can damage the finish or cause thermal shock. Always use trivets, heat mats, or coasters under hot dishes or mugs.

6. Sealing Maintenance

Re-sealing: Depending on how often the table is used, resealing may be needed every 6–12 months. To test, place a few drops of water on the surface—if they bead, the seal is holding. If the water absorbs, it’s time to reseal.

7. Handling and Moving

Lifting: Travertine can crack or chip if mishandled. Always lift your furniture when moving it—never drag it across the floor.

With proper care, sealed travertine will age gracefully, developing a soft patina that enhances its natural charm. A little love goes a long way—keep it sealed, clean, and protected, and it will reward you with timeless style and enduring strength.

Caring for Rattan & Woven Seating

Rattan and woven seating offer a beautiful, natural look that brings warmth and texture to any space. To keep your rattan and woven furniture in excellent condition, follow these care instructions:

1. Regular Cleaning

  • Dusting: Use a soft, dry cloth or a feather duster to regularly dust your rattan and woven furniture. For more thorough cleaning, a vacuum with a brush attachment can help remove dirt from crevices.
  • Wiping: Occasionally, wipe down the surfaces with a damp cloth to remove any built-up grime. Avoid soaking the rattan or woven material, as excessive moisture can weaken the fibers. Dry immediately with a clean, dry cloth.

2. Protect from Moisture

  • Avoid Excessive Humidity: Rattan and woven materials can absorb moisture, which may cause them to warp or mildew. Keep your furniture in a well-ventilated area and avoid placing it in damp environments.
  • Spill Management: If liquid spills occur, blot it up immediately with a dry cloth to prevent the material from absorbing moisture. Allow the area to air dry completely.

3. Prevent Sun Damage

  • Sunlight Exposure: Prolonged exposure to direct sunlight can cause rattan and woven materials to fade and become brittle over time. Position your furniture away from direct sunlight or use curtains and blinds to protect it from UV rays.

4. Prevent Sagging

  • Weight Distribution: Rattan and woven seating can sag if too much weight is placed on them for extended periods. Distribute weight evenly across the seat, and avoid standing or placing heavy objects on the furniture.

5. Avoid Harsh Chemicals

  • Cleaning Products: Do not use harsh chemicals, bleach, or abrasive cleaners on rattan and woven seating, as these can damage the natural fibers. Stick to mild, gentle cleaners if needed.

6. Seasonal Maintenance

  • Deep Cleaning: For a deeper clean, you can mix a small amount of mild detergent with water and use a soft brush to gently scrub the rattan or woven areas. Be sure to rinse with clean water and dry thoroughly.
  • Rehydration: If the rattan starts to look dry or brittle, you can apply a light coat of boiled linseed oil or lemon oil to restore moisture. Wipe off any excess oil and allow the furniture to dry before using it again.

7. Handling and Moving

  • Lifting: When moving your rattan or woven furniture, always lift it rather than dragging it to avoid stressing the material or causing damage to the weave.

By following these care instructions, your rattan and woven seating will remain beautiful and functional for years to come. Regular care will help maintain the natural beauty and strength of the fibers, ensuring that your furniture stays in great shape.

Caring for Concrete

Concrete furniture is a durable and stylish addition to any space, but proper care is essential to maintain its appearance and longevity. Follow these care instructions to keep your concrete furniture in top condition.

1. Placement & Handling

Always place concrete furniture on a flat, even surface to prevent unnecessary pressure on connection points.

When moving furniture, empty it first and lift rather than drag to avoid damage to both the furniture and the floor.

2. Protection from Heat & Scratches

Avoid placing hot items directly on the concrete surface. While concrete is heat-resistant, excessive heat can damage or discolor the sealer. Always use coasters or trivets.

Do not cut directly on the concrete top, as sharp objects can scratch or damage the protective sealer. Use a cutting board instead.

When writing or drawing on the table, use a protective mat to prevent surface indentations.

3. Cleaning & Spill Management

Wipe up spills immediately with a dry cloth or tissue to prevent staining.

For daily cleaning, use a mild soap and warm water with a soft cloth. Avoid soaking the surface.

Never use abrasive cleaners, steel wool, or harsh soaps, as these can erode the protective seal.

4. Preventing Wear & Discoloration

Avoid pushing chairs directly against the table. Leave a small gap between chairs and the tabletop to prevent marks or discoloration on chair backs and armrests.

Cover the table when not in use to protect it from environmental wear and enhance longevity.

5. Sealing & Waxing for Longevity

To maintain the concrete’s protective finish, apply a high-quality transparent furniture wax regularly.

Wax the surface once within the first two months of use and then every 3-6 months to maintain its durability and appearance.

If hairline cracks appear, apply a thick layer of wax and rub it in thoroughly to prevent moisture from seeping in.

By following these care instructions, your concrete furniture will retain its durability, beauty, and functionality for years to come. Regular maintenance will ensure your piece remains as striking as the day it arrived.